First Principles

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Edition #25   •   24 Dec 2023    •   20 min read

Value problems more than solutions

Everyone can come up with shallow solutions. But no one can generate valuable problems

by Rohin Dharmakumar

Everyone can come up with shallow solutions. But no one can generate valuable problems

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Good morning [%first_name |Dear Reader%],

Good morning and welcome to First Principles Sunday. What started in May as a newsletter focused on mental models and leadership is evolving into something that, frankly, even I don’t fully know yet. What I do know is that I’m loving the journey each week, even if I don’t have a fully formed idea of what our next destination is. 

For instance, last Friday, when I reconnected with Krish Subramanian, the co-founder and CEO of Chargebee, a revenue management platform for subscription companies, I had expected us to talk about “circles of competence”. That’s one of the mental models strongly recommended by the late Charlie Munger and his business partner Warren Buffett. That is Krish’s favourite too.

Our conversation started from there, but ended up being about how organisations and leaders wrongly incentivize solutions over problems. We’ll get to that in a bit, but here’s our line-up for today:

  1. Valuing problems more than solutions 🤔
  2. Survey: What do employers and employees want from each other in 2024? ✍🏾
  3. This week’s podcast 🎙️
  4. #FPArt 🎨
  5. #SilentSunday Photos 📷
  6. #FPBooks 📚
  7. #FPHabits ✅
  8. #FPPlaylist 🎧😊

Pro tip: If your default setting is to not show images within emails, please consider turning it off for this newsletter. Or else, you’ll miss many of the interesting images and photos we carry each Sunday 🏞️🤳🏽

Para Divider

1. Valuing problems more than solutions

There are founders who come across as fluid, opinionated, or gut-driven. And then, there are those who seem more conscious, deliberate, and measured.

Krish is the latter.

He thinks through his responses. His answers are measured and calibrated. You get the sense that he doesn’t like venturing opinions on things where he doesn’t consider himself well-equipped.

He tells me his favourite mental model is Circles of Competence, because he’s discovered and rediscovered it across two distinct times—as an early-stage founder and then, as the CEO of a large global company working with senior and experienced executives.

“In the early stages Chargebee was mostly comprised of trained software engineers.

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