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After instant delivery became par for the course, the platform is betting big on value—slashing its delivery fees to zero and offering discounts across categories
Zomato has pulled far ahead in quick commerce. The other rivals are in no mood to slow down. Majety knows radical change is non-negotiable
Zepto’s pricing, Swiggy’s nudges, Amazon’s tricky buttons—dark patterns have become default UX. But with a September deadline coming, companies may finally be forced to clean up
With adjusted Ebitda, accounting again manifests as the art of the possible
The future of work is… whatever you don’t want to do
It got off the ground as a health-first cloud-kitchen brand—and then embraced pizzas, donuts, and dine-in restaurants to grow
Swiggy’s valuation has plunged by 30% since its listing. HNIs and others who invested around Rs 1,000 crore in its pre-IPO secondary sale are left with nothing but regret and a bunch of questions
The timing of the share sale matters as much as what it is for
The question is not whether it should be at a discount to Zomato, but by how much. Without leaving too much money on the table
India's quick-commerce firms, including Zepto, are combining Amazon's packaging efficiency and the delivery speed of Domino's to make its experiments viable
From bean counting, the new finance leaders are now forming company strategies and driving major decisions. But at the cost of innovation
The state-owned company wants the foodtech majors and smaller rivals to cater to more and more of the 20 million passengers that travel by train every day. But delivering food on the move is far from simple
Once a financial black hole for investors like Softbank, Blinkit (formerly Grofers) has transformed under Zomato’s wing and is set to drive growth for its parent
As technology upends every business, the idea of a ‘second headquarters’ is gaining steam. The more traditional the business, the more the need to set up capability centres in India
Platforms like Thrive and Peppo led the direct-food-delivery movement in India. But they over-promised and under-delivered to restaurant owners
While some internet companies brush off the global study on ideal working conditions for gig workers, others cleverly spin it to boost their PR game
In its quest to be profitable before a 2024 listing, the foodtech is reining in its employees
A recent protest by its gig workers sparks tough questions for the food-and-grocery-delivery giant
Even if the brutal economics of rapid grocery delivery have done in rivals like Dunzo
The food-delivery app’s $125 million investment in Rapido is critical to solving an acute delivery-personnel shortage. The plan’s outcome will be crucial as Swiggy aims for profitability before its proposed 2024 IPO
The 11-year-old e-grocer is fighting off challenges on its home turf from the likes of Swiggy Instamart, even as it takes on new roles and responsibilities in the Tata universe
With its newest offering, Minis, the foodtech major wants to leverage its 25 million users to pitch online storefronts to small brands. But, while it may have solved for discovery, Swiggy still has a lot to fix on the logistics front.
Their ambitions are growing, as is the competition. With the pandemic effects waning off though, hyperlocal businesses are facing a 25-35% shortage in delivery personnel. It’s a nudge for companies to evaluate if their proposition is alluring for the challenging nature of the job
For every 1000 engineering graduates, India produces 1 designer. And India’s competitive startup ecosystem is desperately in want of trained UI/UX designers. Suddenly, it’s a product designer’s market
Zomato’s 10-minute fixation—both with Blinkit and Zomato Instant—could set its journey to profitability back by a few years. While cracking the latter takes Zomato into uncharted waters, executing on the former will be equally difficult given Zomato’s failed alliances with grocery
Food delivery has always been the backbone of Swiggy’s journey to decacorn-dom. With the acquisition of discovery and reservation business Dineout, Swiggy’s inching closer to both an IPO as well as Zomato’s all-rounder crown
Run by 19-year-old tech entrepreneurs, Zepto competes with industry leaders Grofers—now BlinkIt—and Dunzo to fetch your daily grocery items in a record 8 minutes, 47 seconds. Its pace, which comes from tech-enabled dark stores, poses a new challenge within an industry that's always struggled to grow
After only expanding to eight cities in seven years, Dunzo wants to reach as many as 25 within the next 18 months. All while reaching profitability. Standing in its way, though, is a murderers' row of rivals, both old and new
Shadowfax, with its 170 enterprise clients and 100,000+ active delivery partners, reigns supreme at the top of the hyperlocal delivery chain. But as its clients diversify and develop their own logistics ecosystems, the six-year-old startup needs a trump card
Zomato’s IPO brings the inflationary forces of the startup world to public markets in India—it’s not a question of what public markets can do for Zomato, but what Zomato can do for public markets
Jubilant FoodWorks, the India franchisee for Domino’s, has built the pizza chain’s app to be a viable alternative to India’s foodtech majors. With 57 million downloads so far, the app contributes over half of the chain’s sales. Can Jubilant replicate this magic with its newer restaurant brands?
Three years after exiting Flipkart, SoftBank is back in India with a bang. Just in 2021, it has created four unicorns. While this sounds like business as usual for the mammoth VC, this is a new SoftBank and a new India
After years of online aggregators’ deep discounts and steep commissions, Indian restaurants have seemingly stumbled into a new channel that lets them have it all. But direct ordering services are too nascent, too niche. And they don’t help with restaurants’ biggest problem—discovery.
The pandemic was meant to be boom time for food delivery giant Zomato. However, while average order value has spiked and contribution margins have turned positive, a closer look at the numbers reveals a company with falling revenue, shaky unit economics, and no clear path to profitability. Could Zomato's public listing dream turn into a nightmare?
From kitchens to marketing and market research, the next generation of cloud kitchen providers are making it easier than ever for restaurants to go delivery-only. Even as they enable scale, can they scale themselves?
The food delivery unicorn couldn’t have asked for a better time to go public. But listing in India means having a clear road to profitability
To solve retail fragmentation and broken order carts, Swiggy will run its own convenience stores in the cloud. That won’t be good news for its partner stores
Zomato’s recent ‘performance report’ claims the pandemic accelerated its journey towards profitability when restaurants are shutting down. But the numbers don’t paint the full picture
Amazon has chosen to finally make its long-awaited entry into the food delivery business in India. But why did it choose to enter the market now? What are its imperatives and ambitions? How does this impact Swiggy and Zomato?
From just Bengaluru and Delhi in 2019, Zomato's restaurant supply business Hyperpure has already entered two new cities—Mumbai and Pune—in the past month. By next quarter, it wants to be in eight more
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