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Parag Parikh MF: the rebel that finally conformed

The January 2026 launch of a seemingly innocuous large-cap scheme has turned contentious, shining the spotlight on the storied fund house

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Prudent is a middleman for mutual funds. Its valuation tells a different story

Consolidated tech platform, strong distributor network, strategic diversification—the company has a lot going for it. Regulations and an overvalued market could prove a dampener, though

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How the Pahalgam attack put India’s payments industry on red alert

India wants to stop terror-funded rupees, banks want to stop inadvertently laundering them, and compliance firms just want to be on every bank’s speed dial

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Chief digital officers eat chief information officers for breakfast

Technology has gone from a support function to an active tool in business growth, and CDOs are helming the change

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Amitabh Chaudhry launches charm offensive at Axis Bank—and employees are buying it

Talked about for its cutthroat culture and high attrition, Axis Bank’s chief executive wants to switch things up in his third term

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UPI was the scapegoat. So, who really was at fault for the Bajaj Housing IPO mess?

India’s second-largest home financier went public, retail demand surged, and sponsor banks were swamped. The result: UPI-app-mandate notifications got stuck in the backlog

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HDFC Bank and Apple’s exclusive partnership, once the envy of lenders, is over for now

A big part of Apple’s record high sales in India is thanks to the affordability programmes it has with the likes of HDFC Bank. But the lenders pay a heavy price for it

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Indusind CEO’s 400-day test: win RBI over or retire

In four years, Sumant Kathpalia has wowed investors to take the bank’s market cap to $14 billion. Now he needs to do the same with the central bank to extend his stint

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Credit-card whizzes outsmart banks at their own game

What can lenders do when credit-card experts on Telegram, WhatsApp, and Discord keep finding new ways to game the system and maximise rewards?

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Onecard sailed past RBI hurdles, only for banks to hold it back

The metal card survived RBI’s regulatory storm that hit rivals Slice and Uni, but its bank partnerships are tempering growth

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Axis Bank puts Citi employees in the hot seat of a bruising workplace

Citi employees are key for Axis Bank to make its $1.6 bln buy of the foreign bank work. But Axis’ culture is coming in the way

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At ICICI Bank, Sandeep Bakhshi’s people-first strategy costs top people

The CEO’s HR-strategy revamp sparks a mid-management frenzy, triggering an exodus of top talent

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When credit cards made airport lounges too much of a good thing

Banks, in a race to sell more credit cards, made free access to airport lounges as their top selling point. And now it’s coming to bite them

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India’s new financial data-sharing system has US$400M fintech Lentra turning towards Southeast Asia

A regulatory shift in the way India handles financial data is likely to disrupt Lentra’s space. And while other geographies offer new opportunities, they also come with local challenges

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The US$7B debt-collection market pits startups’ tech against lenders’ door-to-door approach

The RBI regulations and the covid-induced lockdown helped collection-tech startups gain ground. But lenders feel it won't be easy to replace good old legwork

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Fintechs use deposit war to pitch save now, buy later

With rising interest rates and looming job losses, three young fintechs—Multipl, Hubble, and Tortoise—are pitching save now, buy later as the way forward for a range of purchases. But this is something banks have tried in the past, without much success

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Kotak Mahindra Bank is taking the fight to SBI YONO, Paytm with its neobank

Kotak811 brought in a third of the private lender’s new customers last fiscal. And it could be a top contender when India starts handing out digital-bank licenses

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Axis Bank’s US$1.6B Citi deal has a problem: getting Citi’s 2.5M credit-card users to switch

While Citi has started to approach credit-card users to get their consent to move to Axis Bank, it needs to do a lot more if it wants to justify the deal value

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LIC Housing’s crown of thorns, courtesy of the HDFC twins’ merger

The state-owned, $2.4 billion-worth lender has little reason to celebrate its impending status as India’s largest housing finance company—thanks to its legacy distribution model and sub-par asset quality

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India’s banks got schooled on digital payments. Now they want to even the score

India’s top seven banks have nearly 70 million current accounts, but Paytm, PhonePe, BharatPe end up becoming the first port of call for close to 25 million merchants. Banks like HDFC Bank and SBI now want to claw back their share

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For banks’ IT compliances, RBI’s bite is now as bad as its bark

The RBI is getting its tech act together, becoming smarter and more rigorous in terms. So while IT lapses of those like HDFC Bank and Paytm Payments Bank are caught in the glare, banks are worried that the pendulum has swung too far in the other direction—prescription instead of regulation

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HDFC rescue mission gives wings to Zeta’s banking tech ambitions

Bagging India's largest private lender as a client has boosted Zeta's ambitions and helped it bag funding. But what the firm promised HDFC Bank is yet to be delivered. Success could be the proof-of-concept for Zeta's ambitions but failure could hobble its flight

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Health is wealth as Aditya Puri shifts focus from banking to pharma

After 26 years building HDFC Bank into India’s largest private bank, Aditya Puri has now turned his gaze (and riches) to pharma and healthcare. From IPO-bound Pharmeasy to Strides Group, can Puri’s Midas touch go beyond banking?

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SBI eyes premium credit card cake as Citi, Amex see their slices crumble

With Citibank plotting an exit from India and Amex under regulatory embargo, a big slice of the premium credit card market is up for grabs. A lucrative opportunity for the likes of SBI and HDFC, but capturing it depends on how well they upgrade their internal playbooks

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Banking relationship manager status: it’s complicated

Banks still rely on relationship managers to sell financial products, even though over 50% of all transactions happen digitally. But impossible sales targets have painted a target on customers’ backs—RMs have to sell at any cost, adding fuel to the fire of complaints against private banks

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From SBI to Salesforce: Arundhati Bhattacharya’s unlikely SaaS voyage

Arundhati Bhattacharya spearheaded the digital transformation for India’s largest public sector bank, SBI. She’s now trying to pull off an audacious US$1 billion revenue dream for Salesforce India

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Building a digital hammer for India’s trade finance nail

A consortium of 18 banks is trying to revolutionise the country’s cumbersome trade finance system through distributed ledgers, the canopy of technology blockchain falls under. The new platform, built by Infosys, could save time and prevent fraud. For that to happen, though, there are fundamental kinks that must be ironed out

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Sorry for the inconvenience: Why your bank’s systems keep failing

A one-hour tech outage is enough to stall 400,000 UPI transactions; HDFC, ICICI, and SBI together saw 85 outages in 2020. Banks have contingency plans in place, but what happens when they’re flawed to begin with?

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India’s digital payments Catch-22 in 2021

The National Payments Corporation of India, which controls retail payments, is set to get rivals next year. These new entrants called New Umbrella Entities could redraw the rules for payments

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From Flipkart to fintech, Sachin Bansal’s second innings

Navi Technologies wants to make financial services simple, accessible, and affordable. It has several plans afoot already, but in its path are the likes of Paytm, PhonePe, and Google Pay

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HDFC Bank takes on Amazon, Flipkart in festive sales power tussle

India’s largest private bank has launched its own deals platform, Festive Treats, to rebalance the scales of power between e-commerce behemoths and banks

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ICICI Bank also wants to be a fintech

A bank that has relied on buying technology for years wants to build tech of its own. It must now let what it builds compete with what it has nurtured for years

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Round one: PaisaBazaar scores over BankBazaar

BankBazaar is chasing a futuristic vision of making lending a fully digital process, but for now, PaisaBazaar is ahead

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Chillr feels the chill. Cold winds of consolidation blow over the payments landscape

2 years, $7 million in funding and 2 million users later, payment app Chillr is up for sale. Buyer No.1 is Truecaller, whose payment ambitions are an enigma. Buyer No. 2 is HDFC Bank, Chillr’s biggest partner

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When banks aim to be like Amazon Web Services

Yes Bank and RBL are doing something very unlikely of Indian banks—opening their core infrastructure for fintech firms to build products

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Barbarians at the gate

Banks must learn to compete with dozens of nimble, focused and ruthless fintech and payments startups out to disrupt them. Using data

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