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Big AI shows up in India. The antitrust regulator hasn’t got the memo

India’s AI boom depends on global models. Its competition watchdog is still figuring out how to regulate them

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Ever bought a Rs 999 item for Rs 199? Here’s why apps can’t stop using dark patterns

Zepto’s pricing, Swiggy’s nudges, Amazon’s tricky buttons—dark patterns have become default UX. But with a September deadline coming, companies may finally be forced to clean up

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When more Youtube is not better Youtube for brands

Advertisers are paying Youtube to play ads for their target audience. But loopholes in the platform’s checks are leaking them to undesirable ones, too

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Buy the dip, ignore the Donald: why Indian fund managers still want US stocks

But the best investing route is still shut for the retail investor

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Inside Jiohotstar’s plan to make Youtube sweat

The 800-pound gorilla of Indian streaming wants to go where its rivals fear to tread: bite-sized videos

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Can India’s antitrust chief tame the watchdog’s inner demons?

Ravneet Kaur is revitalising the Competition Commission of India, trying to shake off its toothless tiger image—but she must confront a mix of old and new challenges

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Small-caps in Malaysia soar on Microsoft, Nvidia, Google’s AI bets. Too soon?

Analysts sound caution at the small-cap rally as Big Tech investments are in the early stages and infrastructure is still budding

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Is AI in cancer care hype or the real deal? Depends on the box hospitals want to check

Hospitals like Apollo, HCG, and Sakra are using artificial intelligence to spot more cases in India. But the typical modern AI model isn’t ready for treatment yet

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ANSR’s Ahuja duo on why “everybody, from Victoria’s Secret to Google, will do pretty much the same thing in India”

As technology upends every business, the idea of a ‘second headquarters’ is gaining steam. The more traditional the business, the more the need to set up capability centres in India

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An Indian GenAI startup raised $41M. Now, everyone wants to build LLMs

GenAI startups building large language models saw investments pour in over the past year, with six-month-old Sarvam securing support from an early OpenAI backer. But what’s the endgame?

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Paytm wants to know: where are the merchants without QR codes?

In a saturated, competitive market, thousands of field agents working for Indian fintechs hustle daily to ensure that merchants choose their platform

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Prepare for a sea of “News not verified”

The Indian government’s apparent flip-flop on social-media platforms monitoring misinformation raises more questions than it answers

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Engineering grads haven’t struggled this hard for a job in a decade

The class of 2024’s motto from their job placement teams: one student, one job; internships over placements; and, more importantly, compromise

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Google, Meta may be in for multi-million-dollar telecom bills in India

Airtel, Jio, and Vi push for "fair share". Tech giants don’t want to part with their incredible cash piles for telecom access. But the government’s decision is not likely to come before 2024 General Elections

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Youtube, Instagram creators got likes and shares. Now, some only get restrictions

Sex-ed and news content creators are under fire. Their reach, discoverability, and income are taking a hit. All thanks to social-media platforms curbing the wild west of content

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How Microsoft India chief’s quest to rev up revenues drove discontent among employees

Anant Maheshwari, who recently resigned from Microsoft India, is described as a tough taskmaster under whom revenue grew over twofold in two years. However, his style of leadership has upset some factions in the company

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On Google and Facebook’s watch, cybercrime syndicates flourish

Nationwide groups exploit big-tech platforms to defraud users, while regulations fall short and self-governance continues

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Google. Reliance Jio. A smartphone for millions. What went wrong?

Google placed a major wager on India's biggest telco to bring 4G smartphones to half a billion people. The ambitious plan turned out to be an expensive misstep. Jio is now forging ahead with plans for 5G smartphones, and this time possibly without the tech giant

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The ChatGPT effect: Microsoft gaining momentum in cloud race against Amazon and Google

The Tata Group and the AV Birla Group are already trying to streamline operations with the Microsoft-backed AI tool. As a result, the cloud businesses of Amazon and Google are at risk of losing ground to the Redmond, US-headquartered company

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India’s data-privacy bill may kill privacy, favour tech giants, and stifle competition

Blocking third-party data tracking will hurt smaller digital entities and hand over near-monopolistic control over the advertising market to large corporations such as Google and Meta

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AI will still not write at The Ken

Our promise to offer original reported narratives written and edited by our team remains unchanged

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Why Google is helping an Indian state roll out a ~$300M healthcare project

The Tamil Nadu government wants to deliver health services right at the citizens’ doorsteps, while the tech giant wants to tap into its health data

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A $2.6B tax notice to Gameskraft is forcing cash-rich gaming rivals to band together

A GST show-cause notice to one of India’s most profitable gaming startups has caused a furore like never before. While the fate of the real-money-gaming industry hangs in balance, companies—usually at odds with each other—are trying to make amends

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Google searches for a way out of two antitrust cases, a public-policy fiasco in India

In less than two weeks, India’s competition watchdog will rule in two cases that will impact how Google does business in the country. And at a time when the company needs strong policy advocacy, a senior executive heading the team has quit

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Zoom third in line for telecom licence, aims to crack $100M revenue in India

If Cisco and RingCentral can come, Zoom may not be far behind. But the communications tech company’s entry into the sector has left Jio, Airtel, and Vi wondering

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With eye on IPO, Jio Platforms begins to stoke its non-telco fires

The hit retail telecom business can’t do much for Jio Platforms’ success or valuation. With two data centres ready to launch, a 10-year Microsoft partnership is kicking in gear as Reliance begins to assemble the pieces of its crown jewel US$65B Jio Platforms

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US$101 million: The steep SMS price tag Amazon’s fighting in India

That’s the annual amount Amazon pays Indian telcos to send SMSes. Though the US e-commerce major has been lobbying India's telecom regulator for two years fearing ‘substantial financial implications’, it still finds itself paying increasing international SMS rates

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Why Amazon is Vi’s likely financial saviour

In 2020, Amazon was looking to invest in Airtel. In 2021, it did serious due diligence on Vi, with the government as the matchmaker. Now that the telco is admittedly close to raising Rs 20K crore, could the Amazon-Vi match finally be made?

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Why YouTube killed Originals but let Premium live

For a hot minute, YouTube wanted to be a creator in the mould of Netflix and Prime Video. While the closure of its Originals platform in January marked the end of that dream, it also meant that YouTube was going back to familiar grounds—ad revenue from user-generated content. But this time, its monetisation strategy has ad-free subscription plans in the mix.

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Facebook, Google, and the rejig of Big Tech’s public policy playbook

For Big Tech firms, public policy teams operate in the shadows to remove all obstacles to growth. In the past, this has even entailed pushing the boundaries of ethicality. As the stakes get higher and regulators get more aggressive though, the likes of Google, Facebook, and Amazon are ramping up their public policy teams and changing how they do business

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Dunzo’s grand plan to be the hyperlocal Amazon

After only expanding to eight cities in seven years, Dunzo wants to reach as many as 25 within the next 18 months. All while reaching profitability. Standing in its way, though, is a murderers' row of rivals, both old and new

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As Jio-Google’s smartphone hits production snag, Airtel prepares to hit back

India’s top telco, Reliance Jio, recently announced that its low-cost smartphone would be delayed until November. Having already suffered from inventory issues, it will be a tough task to reach its target of 300 million devices sold. Especially now that Bharti Airtel is mooting its own smartphone offering

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Inside Google’s multi-million-dollar deals with India’s news publishers

Over the last few months, Google has signed three-year deals worth millions of dollars with Indian media houses like NDTV and Indian Express. Is this Google’s way of compensating them fairly for their content or is it ensuring it won’t be forced to pay even more further down the line?

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The cogs in Amazon India’s $500 million advertising machine

Amazon’s ad business is not only eating into the market share of rivals Google and Facebook, it’s also taking over Amazon Web Services’ role as the company’s hidden gem. And it’s doing so by using Google’s own pay-per-click strategy

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Indus OS and the acquisition tug-of-war between PhonePe and Affle

PhonePe and Affle seem strapped in for a long, legal battle over the acquisition of vernacular app marketplace Indus OS. The acquisition, by most accounts, is favourable to everyone involved. What went wrong?

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RBI’s search for another NPCI starts a street fight

The Reserve Bank of India wanted entities with new ideas to take digital payments beyond 100 million. Not only does it now have a pitched battle on its hands, but the consortiums scrambling for a licence want to duplicate existing payments products

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The old boys tech alumni network helping SE Asia’s startups get into gear

Already a feature of the US investment scene, Southeast Asian alumni networks are now banding together to offer ‘smart’ capital to fledgeling startups. And the trailblazer is, ironically, Uber, which exited the region in 2018

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Will Google, Facebook fuel India’s public WiFi under PM-WANI?

Google tried and failed with a public WiFi play. Facebook is still in the game but has struggled to scale. A new government programme aims to rapidly scale public WiFi, but is it enough to make WiFi hotspots viable?

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AWS, Google, and the drawbacks of India’s data centre deluge

US$9.7 billion is set to flow into India's data centre sector, as the lure of high valuations and rising demand for cloud services proves hard to ignore. After the gold rush, though, a mass extinction looms

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2020: The year big tech allied with telcos but also put them on notice

Big tech has big tie-ups with Indian telcos but other countries are trying to fend them off. As regulated telecom gets into bed with soon-to-be-regulated tech, profound changes are around the corner.

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