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Poonawalla-backed Wellness Forever was unrivalled as a half-pharmacy, half-grocer. Then came quick commerce

The rise of Blinkit and Zepto may have queered the pitch for the one-of-its-kind Indian drugstore chain

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How Birkenstock became the Bata for India’s elite

In just five years, Birkenstock—once labelled as "ugly"—has become one of the fastest-growing footwear brands in India, with FY2024 sales reaching Rs 200 crore

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Zepto and Blinkit threaten kiranas in ways that Bigbazaar and Amazon never could

Over 12 million kiranas in India are facing a new challenger—quick-commerce firms

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How Jumbotail’s grocery game stole the spotlight from Jiomart and Udaan

Smaller than its two rivals, seven-year-old Jumbotail is certain it doesn’t need the one thing considered essential in FMCG distribution: feet on the street

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The risk-averse Filipino millennial and Gen Z investors and the stocks that make them tick

Filipino retail traders defy global trends, showing caution with tech stocks, but upcoming IPOs could boost their confidence

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Indians’ love for the iPhone is stronger than ever. But Apple retailers are not happy

While the proliferation of easy financing options and the post-pandemic “revenge buying” are driving iPhone sales in India, offline retailers—key to Apple’s success in India so far—are paying the price

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The best part of newly listed tech unicorn Blibli: its non-tech businesses

Through acquisitions, the e-tailer aggregated several non-tech companies under its fold. They helped Blibli rake in US$427 million in revenue in the first half of 2022, more than GoTo

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The uphill battle for startups to win over Filipino neighbourhood stores

Filipino mom-and-pop stores control the lion’s share of all retail transactions. B2B players are eager for a slice of the pie, but the real prize may be the micro-merchants’ communities

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Westside makes way for a new star in Tata’s retail universe: Zudio

The young fast-fashion chain, which has surpassed 24-year-old Westside’s footprint, could become not just parent Trent’s biggest revenue driver, but also the Tata Group’s most visible retail brand

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Small stores, small stocks: MWG’s ‘anti-mart’ in Vietnam plays by its own rules

Vietnam's largest retailer Mobile World Group's Bách Hóa Xanh is taking a risk by pausing expansion for a year to lay the groundwork for an IPO. And the transition from being a supermarket 'antithesis' to a supermarket competitor can prove tricky

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Why investors are buying what Reliance Retail is selling

With its valuation pegged as high as US$125bn, Reliance’s retail and e-commerce business is worth a lot more than its oil or digital vertical. And this is despite its financials not always inspiring confidence

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Middleman Trax scoops up the cash in the retailer vs brand match

Trax is one of Southeast Asia’s lesser-known unicorns, situated in the unexciting world of B2B tech. But its middle player position plus reach beyond Singapore—US, Europe, China, and even Israel—is proving to be quite the sweet spot

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Grocery and the illusion of an online-offline divide

Aided by the pandemic, 2021 will see supermarket chains and e-grocers wading further into each other’s territory

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Spencer’s Retail’s bittersweet turnaround recipe for Nature’s Basket

Since buying the gourmet retailer in July 2019, supermarket chain Spencer’s Retail has cut costs and trimmed losses. But to make Nature’s Basket profitable, Spencer’s has to overcome the limitations of premium grocery and its own uninspiring track record

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What’s in store for Southeast Asia’s malls in a post-Covid world

Malls were one of the biggest casualties of the pandemic, with a 90% drop in footfall during lockdowns in Southeast Asia. Now, they’re changing their ways of doing business and getting comfortable with online shopping in order to remain relevant

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Covid changes (business) models for fashion retailers

Sales for Aditya Birla Fashion and Shoppers Stop are down by 84% and 93%, respectively. To avoid the fate of their Western counterparts, many of which are staring down the barrel of bankruptcy, they need to change, and fast

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Tata-Tesco’s retail identity crisis is now an existential one

The joint venture’s supermarket chain Star has been struggling to make a mark with only 57 stores across the country, compared to Reliance Retail’s 797 and DMart’s 214. Pushed into a corner, Star now has little choice but to think big

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The Reliance Retail-DMart face-off over essentials

Food & grocery is the toughest nut to crack in retail, with gross margins as low as 12%. But the success of India’s top two retailers offers some clues

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As the lockdown kills old habits, a new generation is born

The pandemic has called into question many of the habits we took for granted. But that has also made it possible for new routines to take shape, and opened up new avenues for companies

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Growsari’s key to the Philippines’ sari-sari treasure

More than a million mom-and-pop stores, or sari-sari stores, in the Philippines need better access to FMCG companies. A four-year-old startup, Growsari, is trying to pave the way

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10-year itch: Tokopedia bets on digital payments to take on Shopee

Tokopedia is trailing behind younger rival Shopee, which ended 2019 with 30% more daily active users. Indonesia’s e-commerce pioneer is now diversifying interest by securing a major stake in digital financial services platform Ovo

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Of, by, for Amazon: Private labels, public consequences

In its quest for higher revenue, Amazon is increasingly flooding its platform with private labels and made-for-Amazon brands. Often at the cost of small sellers on its platform

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SoftBank in its corner, FirstCry comes of age

After a $400 million investment from SoftBank in early 2019, FirstCry is changing gears—gone is its slow and steady ethos, now it’s about growth at all costs

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B2B in vogue as Zilingo looks to enter the unicorn club in style

From a consumer-facing e-commerce platform, Zilingo is realising its true potential by moving away from its roots towards seller services

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Godrej Nature’s Basket and the perils of premium mediocre

Godrej had a big retail dream. It tried to live out this dream through the ambitious gourmet grocery chain Godrej Nature’s Basket. As of last month, it has sold Nature’s Basket to Spencer’s. That too a year short of seeing its reinvention plans come to fruition. What went so wrong?

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Beauty and the retail beast: Nykaa’s new challenge

Nykaa was one of the first to jump on the online cosmetics bandwagon. But now, retailers from Shoppers Stop to Myntra and Amazon want in—and are looking to knock Nykaa off its throne

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Reliance Retail: From playground bully to owning the playground

It’s currently the largest retailer. And the second largest telecom company. But Reliance is just getting started. It’s now eyeing omnichannel dominance. And it’s hoping M-PoS will help it get there. That’s the image.

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A good sport: Decathlon’s game plan for sports retail dominance

Decathlon has become the largest sports retailer in India. Not many seem to know the company beyond its annual filings

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Qwikcilver: Pine Labs sends itself a $110-million online gift voucher

Offline payments processor Pine Labs is going online with its acquisition of gifting platform Qwikcilver. There is little precedence for this move even globally. While there’s a first-mover advantage, it is a risky move

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Reliance’s second “pilot” is here, for retail this time

With Amazon and Walmart-Flipkart tied up in regulatory knots, the thin end of Reliance’s Jio wedge into 12 million kirana stores is here

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‘Been to Miniso?’: Lifting the pseudo-Japanese brand’s India spell

A retail chain that claims to be Japanese is increasingly gaining a strong foothold in India. And making big bucks, it seems. But its numbers don’t add up

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D-Mart: Can Dalal Street’s most precious beat all odds?

D-Mart managed to grow when the industry was collapsing, unscathed by the first wave of e-commerce. Now, as online players eye India’s brick and mortar space and partner with domestic players, what’s D-Mart up to?

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Loophole games: How corporate structures thwart e-commerce regulations

As the number of capricious e-commerce regulations in India grows, so do the number of Amazon, Flipkart and Paytm subsidiaries

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Inside the race to modernise kirana stores

Kirana stores can unlock value by using tech is the fervent pitch startups are making to both kirana stores and FMCG companies. But startups don’t have the full attention of FMCGs while, on the other side, Amazon and BigBasket are likely to get the attention of kirana stores

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Mobisy: The algorithmic jugaad company that refuses to die

Lalit Bhise has started, shut down, restarted and pivoted Mobisy many times since 2010. Will its recent $3.5 million venture round prove to be the rocket fuel it needed?

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Is D-Mart ready for the e-commerce battle?

India’s most profitable retailer is making a play for the online grocery market, but it could be a case of too much, too soon

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